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Designed to be an AI-managed issue tracker. No need to 'manage' your issues.
Resolve technical issues faster
Follow our step-by-step solution guide or use the solution prompt directly in your AI code editor like Cursor, Windsurf
Database connection timeout in production
Our app is experiencing intermittent database connection timeouts in production environment only.
Identify connection pool settings
Check the current database connection pool configuration in the Supabase client setup.
Analyze connection metrics
Review database connection metrics to identify patterns in timeout occurrences.
Implement solution
Increase connection pool size and add connection retry logic.
poolConfig: {
max: 20,
idleTimeoutMillis: 60000,
retryAttempts: 3,
retryDelay: 1000
}});
I'm experiencing intermittent database connection timeouts in my Supabase production environment.
1. My current connection pool configuration is: { max: 10, idleTimeoutMillis: 30000 }
2. The error occurs during peak usage times
3. Error message: "TimeoutError: Connection terminated due to connection timeout"
4. I'm using Supabase with Drizzle ORM and PostgreSQL
Please help me:
- Identify the likely cause of these timeouts
- Recommend optimal connection pool settings for my scenario
- Provide code to implement connection retry logic
- Suggest metrics I should monitor to verify the fix
1. Analyze current connection pool settings
2. Increase max connections and timeout values
3. Add retry logic for resilience
4. Implement monitoring to verify fix
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Let our AI powered Technical Product Manager handle the grunt work of issue management. So you can focus on what matters - the product.
Auto Status Update
Updates issue status based on git commits
Auto Prioritize
Prioritizes issues based on impact
Auto Labeling
Applies relevant labels automatically
Auto Assigning
Assigns issues to the right team members
Issue details enhancement
In a perfect world, issue details are self-explanatory. But we don't live in a perfect world. We need to add more context to make it self-explanatory. So we do it for you.
Before AI Enhancement
Database connection issue
Description:
Enhanced Description
Database connection issue in production
Description:
Impact:
- Error messages are being displayed
- Some data may not be saved properly
Error message:
Possible causes:
2. Database server might be overloaded
3. Network issues between app and database
4. Timeout settings might be too restrictive
Next steps:
2. Monitor connection pool usage
3. Consider increasing connection limits
4. Add retry logic for failed connections
Fix 10x more technical issues
Solve groups of related issues that could be solved together. Hit multiple birds with one stone.
Related Issues Found
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GitHub Integration
Connect your GitHub repositories to automatically track issues, pull requests, and code changes.
- Auto-sync issues with GitHub
- Link pull requests to issues
- Track code changes and commits
- Automated status updates
- Webhook support for real-time updates
Slack Integration
Keep your team in the loop with real-time notifications and updates in your Slack channels.
- Real-time issue notifications
- Create issues from Slack messages
- Daily status summaries
- Custom notification rules
- Interactive slash commands